Make the next booking direct with you.
Measure every guest's experience in real time and turn them into customers who come back and review you well.
How was your experience?
Built for hotels and stays.
Every guest responds before checking out — not weeks later in a review.
A survey at check-out
A QR in the room or at the front desk — the guest responds before leaving.
5-star reviews, automatically
Satisfied guests get the invitation to leave a Google review; unsatisfied ones don't.
Direct bookings, no middleman
A loyalty program that rewards booking direct — not through the OTA.
Hospitality measured by property.
A frequent-guest card, staff alerts, and results by property.
Frequent-guest card
No apps, no physical cards — the guest keeps their loyalty card on their phone.
Staff alert before check-out
If a guest reports a problem, the front desk finds out via WhatsApp before they leave.
Measure by property
If you manage multiple properties, compare results across each one.
15 minutes · No commitment · You leave with an action plan, whether you use SnapRate or not